01
Definitions
Key terms used in this policy are defined below to ensure clarity about how we handle personal information.
Any information relating to an identified or identifiable natural person, such as name, email, phone number or payment details.
Any operation performed on personal data, including collection, storage, retrieval, use, disclosure or deletion.
Anyone who accesses or uses tryeasyrentalify services to browse or book luxury rentals.
The online platform at tryeasyrentalify.pro used to search, reserve and manage rental properties.
Small text files placed on a user’s device when they visit our website to enhance functionality and track usage patterns.
02
Data Collection
We collect data to provide and improve our rental booking service. The types of data depend on your interactions with our platform.
03
Information You Provide
When you sign up or make a booking, you directly share certain pieces of information with us, including:
- Full name and contact details (email address, phone number)
- Payment information (credit card or bank details)
- Booking preferences (dates, property type, guest count)
- Profile information (username, password)
- Special requests or notes in booking forms
- Correspondence when contacting customer support
04
Automatic Data Collection
We automatically collect certain data when you use our site to enhance performance and personalize your experience, such as:
- IP address and device identifiers
- Browser type, operating system and language settings
- Pages visited, time spent and click patterns
- Referring URLs and search terms
- Usage logs and error reports
- Location data based on IP or GPS (with permission)
05
Third-Party Data
We may receive data about you from trusted third parties to improve our services, including:
- Payment processors for transaction verification
- Analytic services for traffic and usage insights
- Marketing partners for targeted offers (with consent)
06
Use of Information
We use collected data for the following purposes:
- To process and manage bookings
- To communicate confirmations, updates and support
- To improve platform features and performance
- To personalize recommendations and offers
- To process payments and prevent fraud
- To send promotional messages (with opt-in consent)
- To comply with legal obligations
- To secure our systems and detect misuse
07
Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
- Your consent for marketing communications
- Performance of a contract when you book a property
- Compliance with legal obligations (tax or regulatory requirements)
- Our legitimate interests, such as platform security and service improvement
08
Cookies and Tracking
We use cookies and similar technologies to track activity and store preferences.
Cookies may be session-based or persistent, depending on their purpose and lifespan.
Necessary, functional, analytics, advertising and preference cookies.
You can control cookie settings through your browser preferences or our Cookie Policy link.
Cookie Policy
09
Data Sharing
We may share your data in the following scenarios:
- With service providers who support booking and payments
- With analytics vendors to monitor usage
- With marketing partners for tailored offers
- In case of business transfers or mergers
- To comply with legal requests or court orders
- With law enforcement to prevent fraud or illegal activities
10
International Data Transfers
Your data may be transferred to and stored on servers outside Malaysia where our service providers operate.
We use standard contractual clauses and data protection agreements to ensure adequate safeguards.
11
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described.
Account information is kept until you delete your profile.
Support and booking correspondence retained for up to two years.
System logs and usage records kept for one year.
Once retention periods expire, data is securely deleted or anonymized.
12
Security Measures
We implement technical and organizational measures to protect personal data against unauthorized access or disclosure.
- Encryption of data in transit and at rest
- Access controls and authentication protocols
- Regular security audits and vulnerability assessments
13
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access and receive a copy of your data
- Right to rectify inaccurate or incomplete data
- Right to request deletion of your data
- Right to restrict or object to certain processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority
- Right to lodge a complaint with a supervisory authority if you believe your data rights have been violated.
14
GDPR Compliance
In compliance with the EU General Data Protection Regulation (GDPR), we outline your data protection rights when using tryeasyrentalify.pro services, illustrated through practical case studies and scenarios.
These provisions apply to any user within the European Economic Area (EEA) or whose personal data is processed in relation to EEA activities, as demonstrated in example scenarios.
- Right to access your personal data, as shown in a case where a user requested and received a detailed data summary.
- Right to rectification of inaccurate data, illustrated by a scenario where a customer corrected an outdated address before check-in.
- Right to erasure of personal data, demonstrated in a case where a former guest requested removal of their profile.
- Right to restrict or object to processing, exemplified by a user halting marketing emails after reviewing case-based preferences.
If you believe your data rights were breached, you may submit a complaint to our Data Protection Officer or to the relevant supervisory authority; practical guidance is provided in our compliance scenarios.
15
How to Exercise Your Rights
You can submit requests by emailing [email protected] or using our online form, providing clear details of your request and verification information; we reference step-by-step examples for clarity.
[email protected]
We aim to respond to all valid requests within one month, using the communication channel you provided, based on our documented request-handling cases.
16
Marketing Communications
By opting in, you agree to receive updates about new listings, promotions, and relevant content. We use examples and case studies to tailor offers that match your rental preferences.
To stop receiving marketing messages, click unsubscribe in any email or contact [email protected] with your name and email; a practical scenario illustrates this process.
17
Children's Privacy
Our services are not directed at individuals under 16. We do not knowingly process personal data from children, and if we identify such data, it will be promptly deleted, as shown in our compliance case studies.
18
Third-Party Links
Our site may include links to partner websites that offer seamless rental experiences. We are not responsible for their privacy practices; please review their policies before providing personal data, as illustrated by example scenarios.
19
Changes to This Policy
We may update this policy based on evolving regulations or use cases. We will post the revision date at the top and notify you via email if material changes occur, following our change-management case framework.
